Michaels Stores-posted 3 months ago
Full-time
Pearland, TX
5,001-10,000 employees

The position involves leading and supporting inventory management and merchandising standards to ensure a well-stocked and well-merchandised store for customers. The role includes assisting customers in finding products and delivering friendly customer service. Major activities include managing adherence to Standard Operating Procedures (SOPs), executing company policies, and leading teams to meet key performance indicators (KPIs). The position also involves managing the planogram process, shrink and safety programs, and serving as Manager on Duty (MOD). Additionally, responsibilities include maintaining seasonal sets, assisting with talent development, and interacting positively with customers and team members.

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs.
  • Ensure compliance with applicable laws and requirements.
  • Manage and support the truck processes and lead teams to meet standards.
  • Manage, execute and support the planogram process (POGs) to standard.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and feature space to visual merchandising standards.
  • Assist with interviewing, onboarding, coaching, and training of new team members.
  • Support Talent Development activities and participate in Performance Management activities.
  • Acknowledge customers, help locate products, and provide solutions.
  • Assist with Omni channel processes.
  • Cross-trained in Custom Framing selling and production.
  • Perform other duties as assigned.
  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.
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