Early Learning for All Program Enrollment Specialist

Wu Yee Children's Services•San Francisco, CA

8d•$30 - $36•Onsite

About The Position

Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility performs intake interviews and subsidized childcare needs assessments with all eligible families including fully funded tuition and tuition credit program. Counsels and assists families in locating childcare services and provides appropriate supportive services and community resources.

Requirements

Excellent interpersonal skills
Good verbal and written communication skills
Strong organizational skills and ability to multi-task
Knowledge of San Francisco community resources
Experience working with limited English speakers and diverse populations
Proficient with MS Office Suite and working knowledge of database
Be a team player and support colleagues
Ability to work some evenings and weekends
Bachelors degree in education or public administration and accounting or related field. -OR- Two Years' work experience in state or federal child care subsidies field, or Early Head Start programs.
Excellent written and oral communication skills.

Nice To Haves

Bilingual and biliterate in Spanish /English a plus.

Responsibilities

Conduct timely childcare eligible and need intake Interviews according to program guideline.
Counsel and maintain monthly caseload with accessing childcare subsidies.
Maintain a digital ELFA family file for all families under your caseload.
Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager.
Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuition credit program.
Ensure families are in compliance with program regulations and policies.
Perform accurate and timely data entry relevant to caseload and in accordance with program and policy. requirements.
Document phone conversations and case intake with parents, childcare providers, and other social services providers.
Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare status, to ensure timely and accurate provider payments.
Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process.
Collaborate with Resources and Referral Specialist to support families get childcare and provide appropriate supportive Referral Specialist to support families get childcare and provide appropriate supportive services and community resources.
Conduct file review to ensure quality assurance.
Assist Tuition Specialist to support child care providers regarding attendance records and payment issues.
Maintain ongoing communication and follow-up with parents, childcare providers, and other social service providers regarding the childcare needs of clients, including policies and procedures of programs.
Attend and proactively participate in all meetings relevant to services delivery and staff professional development.
Assist to conduct workshops and orientations for parents as needed.
Participate in department team projects, cross training and participate in agency activities as needed.
Report on suspected child abuse and follow up as mandated.
Other duties as assigned including participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program.