Early Career Talent - Field Applications Engineering - Immediate Start

Western Digital-posted 8 days ago
Full-time • Entry Level
Irvine, CA
5,001-10,000 employees
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Western Digital is seeking a New College Graduate to join the Field Applications Engineering team in Irvine, CA. The candidate will be responsible for working with account teams supporting our key customers. Working together with an experienced group of storage professionals, you will work with the account team to manage qualification and sustaining activities and projects.

  • Taking care of customer requests and answer product-related questions
  • Updating trackers for qualification and sustaining issues
  • Collaborate with customer on developing qualification plans for new products
  • Manage and track qualification metrics and deliverables
  • Lead periodical customer meeting to track customer qualification progress, issue and initiatives
  • Hands-on 1st level failure analysis to debug customer issue
  • Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
  • Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
  • Represent and advocate customer needs and priorities to internal teams
  • REQUIRED Bachelor’s degree in electrical engineering, computer engineering, or related engineering field with a graduation date on or before December 2025.
  • The expected start date for this position is as soon as possible up to January 2026.
  • Interest in working in a customer-facing engineering setting
  • Academic or professional experience in hardware/firmware failure analysis
  • Proficiency in Python, SQL, C/C++
  • Data science/ analytics skillset (preferably in Python, SAS, JMP)
  • Proficiency with MS Office Suite
  • Excellent communication skills with the ability to work in a cross-functional team setting.
  • Good project management, problem-solving, analytical, and presentation skills.
  • Past experience working with Hard Disk Drives a plus
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
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