Early Career Field Service Technician

ABB•Cary, NC

2d•Remote

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Technical Training and Development Manager The ABB Field Service Development program offers a 12-month comprehensive training program, which provides the participants exposure and hands-on experience to a variety of Power Delivery applications (Installation/Commissioning, Maintenance/Repairs, Retrofits) and advanced-level Field Service functions (Power System Studies, Protective Relays, Project Management, Data Center startups). Upon successful completion, the employee will transition to an Associate Field Service Technician role. ABB provides a competitive total rewards package consistent with internal and external market practices and structured to meet individual skills, knowledge, and experience as you progress through the program. The work model for the role is: Remote anywhere in the US

Requirements

Candidates shall have a High School diploma/GED with 4 years of related experience, or associate’s degree with 2 years of experience, or Bachelor’s degree.
Ability and willingness to travel approximately 70% as required.
Ability and willingness to possess and maintain a valid passport and driver's license (or other US government ID cards, as needed).
Demonstrated interpersonal & leadership skills.
Displays clear understanding of sense of urgency and care.
Customer service oriented & ability to build strong customer relationships.
Executes work on a first-time right approach, on time and high-quality standards.
Submit to periodic customer required background and/or drug screenings.
Legally authorized to work in the United States.

Responsibilities

Be a self-starter with limited supervision, seek available resources to build solutions.
Have a strong analytical and mechanical aptitude to solve challenging issues.
Able to read technical drawings and schematics.
Strong computer skills: Microsoft Office products, ability to learn other software products.
Must have excellent driver record and valid driver’s license.
Customer service skills providing professional image.
Ability to travel 70% and work extended hours as required by customers.

Benefits

ABB provides a competitive total rewards package consistent with internal and external market practices and structured to meet individual skills, knowledge, and experience as you progress through the program.
Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.