Early Career Development Manager Individual Disability Claims

Guardian Life • Pittsfield, MA

125d • $71,670 - $117,750 • Hybrid

About The Position

At Guardian, we live our Purpose every day! As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We build experiences for you to grow and enrich your career and future as an Early Career Development Manager - Individual Disability Claims. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives. In the role you will manage early career IDI Claims Specialists, with a focus on developing their intuition for business, persuasive writing, and investigative skills to resolve complex claim and policy matters. If you are ready to bring your leadership experience, business acumen and innovative thinking, and represent Guardian with outstanding customer service, we will bring the support and resources to take your career to the next level. This is an opportunity to make an impact on the lives of our clients when they need it most, we are their Guardian!

Requirements

• 10+ years disability insurance claim handling experience (Individual Disability Claims preferred).
• A college or university degree, or high school diploma with strong disability claims management experience.
• Extensive working knowledge of disability coverages.
• Advanced financial, medical, occupational, and investigative skills associated with individual disability claims management.
• Strong problem solving and decision-making skills.
• Experience providing best in class customer service, including in-person customer engagement.
• Demonstrated experience prioritizing competing deadlines.
• Solid understanding of Microsoft Office products, including Word, Excel, and Outlook.

Responsibilities

• Manage a team of Claims Specialists.
• Develop claims handling capabilities by enabling critical thinking skills.
• Ensure timely and accurate decisions and best-in-class service.
• Lead by example and continuously focus on self-development.
• Provide actionable feedback that promotes future learning and success.
• Work across business lines including both internal and external stakeholders.
• Solve complex problems and make timely, thoughtful decisions.
• Ensure timely and accurate communications that represent Guardian's values.
• Provide accurate claims decisions in a time-sensitive environment.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree