EAP Counselor Wake Forest Market

Advocate Health and Hospitals Corporation • Winston Salem, NC

4d • $33 - $50

About The Position

Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs. Provides short-term counseling for clients not needing extensive treatment from an outside source. Provides follow-up with clients to evaluate continuity and effectiveness of the outside services, if referred. Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy. Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests. Provides orientations to employees and management for both internal and external clients. Offers consultation services to management/leadership. If full-time or part-time, is an account manager for external contracts (PRN counselors are not responsible for these items). If full-time or part-time, participates in the on-call rotation for after-hours emergency coverage; PRN counselors do not cover call. Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours. Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development. Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director. Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

Requirements

• Master's degree in psychology, counseling, social work or related field required.
• Current professional licensure in the state of the counselor's practice required to practice counseling.

Nice To Haves

• 3 years experience in EAP related service preferred.
• CEAP certification preferred.

Responsibilities

• Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs.
• Provides short-term counseling for clients not needing extensive treatment from an outside source.
• Provides follow-up with clients to evaluate continuity and effectiveness of the outside services, if referred.
• Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy.
• Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests.
• Provides orientations to employees and management for both internal and external clients.
• Offers consultation services to management/leadership.
• If full-time or part-time, is an account manager for external contracts (PRN counselors are not responsible for these items).
• If full-time or part-time, participates in the on-call rotation for after-hours emergency coverage; PRN counselors do not cover call.
• Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours.
• Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development.
• Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director.
• Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees