EAP Administrative Assistant - Hybrid

Sentara Healthcare • Virginia Beach, VA

276d

About The Position

Sentara Health Employee Assistance Program is seeking to hire a qualified individual to join our team as an Administrative Assistant. This position is full-time with a day shift schedule, requiring 2 days on-site in Newport News and 3 days a week remote. The standard working hours are from 8:00 AM to 5:00 PM. The role involves performing a variety of administrative tasks aimed to optimize the time and performance of a manager or employees of a department. Higher level roles will work for higher level managers or departments. Tasks may involve acting as a first point of contact, dealing with correspondence and phone calls, managing diaries, organizing meetings and appointments, preparing documents or reports, and controlling access to the manager or the department. The position may involve dealing with confidential information and will support a minimum of 1 Sr Director and 2 more supported from a list of Sr. Directors and Directors.

Requirements

• Minimum of 1 year of experience in an administrative role.
• Ability to handle confidential information.
• Strong organizational and multitasking skills.
• Excellent communication skills.

Nice To Haves

• Experience in healthcare or employee assistance programs.
• Familiarity with EAP software.

Responsibilities

• Perform a variety of administrative tasks to optimize the time and performance of a manager or employees.
• Act as a first point of contact for the department.
• Manage correspondence and phone calls.
• Organize meetings and appointments.
• Prepare documents or reports.
• Control access to the manager or the department.
• Provide comprehensive administrative and operational support across five EAP divisions.
• Coordinate projects and manage data.
• Provide front desk customer service and client intake.
• Ensure client paperwork is completed and properly attached to case files.
• Collaborate with client executives and manage data in EAP software.

Benefits

• Professional development opportunities.
• Work-life benefits.
• Diversity and inclusiveness initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals