Eagle Creek Bar and Grill Attendant - Seasonal

Downstream Casino ResortJoplin, MO
Onsite

About The Position

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests as required • Monitors, prepares, displays and maintains food items to insure presentation and freshness throughout the shift. • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures • Maintains, cleans, organizes and stocks prep area in accordance with established property guidelines to include health and safety • Monitors and maintains bathroom cleanliness and supplies. • Monitors guest consumption of alcohol and intervenes as needed according to guidelines. • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos • Promotes casino events and programs • Works well with others. • Provides personalized service and uses guest name • Resolve service problems according to guidelines • Adheres to regulatory, departmental, and company policies in an ethical manner • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff. • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. • Attends all necessary training meetings. • Assist in other projects, as directed. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule. • Outstanding example of and a credit to Downstream Casino Resort

Requirements

  • Must be a minimum of 21 years of age or older upon employment.
  • Must have food service knowledge in order to prepare and maintain food items within property guidelines to include health and safety
  • Knows cocktail ingredients and proper mixing and pouring techniques
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
  • Must present a well-groomed and professional appearance.
  • Must possess excellent communication skills.
  • Must be able to read, write, speak and understand English. Must be able to respond to visual and oral cues.
  • Ability to write routine correspondence and to speak effectively to the public, employees and customers.
  • Must have the ability to deal effectively and interact well with the customers and employees.
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
  • Must be able to be approved for and maintain a valid gaming license.
  • Work nights, weekends and holidays as required.
  • Employment is contingent upon a favorable outcome of a background investigation and drug screening

Responsibilities

  • Prepares and pours drink orders with proper portions and ingredients according to recipe and presents drinks to guests as required
  • Monitors, prepares, displays and maintains food items to insure presentation and freshness throughout the shift.
  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
  • Maintains, cleans, organizes and stocks prep area in accordance with established property guidelines to include health and safety
  • Monitors and maintains bathroom cleanliness and supplies.
  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
  • Promotes casino events and programs
  • Works well with others.
  • Provides personalized service and uses guest name
  • Resolve service problems according to guidelines
  • Adheres to regulatory, departmental, and company policies in an ethical manner
  • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  • Attends all necessary training meetings.
  • Assist in other projects, as directed.
  • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
  • Outstanding example of and a credit to Downstream Casino Resort
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