E T Consultant Staff Engagement Analyst ITSPE

The World Bank Group

249d

About The Position

The World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission by delivering transformative information and technologies to its staff. The ITS Business Administration Department (ITSBA) is responsible for managing the business of ITS, navigating IT transformation, and ensuring compliance with policies and standards. The ITSPE unit plays a vital role in aligning the ITS workforce with the WBG's strategic goals, focusing on talent management, employee engagement, workforce management, and workplace management. The Learning and Career Development Analyst will support the talent and learning team operations to deliver the unit goals in talent, learning, and career development.

Requirements

• Masters' degree in a relevant field and 2 years of relevant experience or bachelor's degree and 3 years of experience.
• Understanding of Information Technology and landscape.
• Experience in Adult Learning principles and human-centered approach to learning and instructional design.
• Appreciation of modern learning practices and technology to improve learning experience.
• Strong interpersonal skills and ability to work effectively with internal/external partners.
• Strong analytical & research skills.
• Effective project management, organizational abilities, and meticulousness.
• Excellent written and verbal communication.
• Strong experience with learning management tools in large multi-cultural organizations.
• Experience in managing vendor and PO management.
• Use Excel and/or Tableau to organize, and present data for decision making.
• Proficient in Microsoft O365 and other collaboration and productivity tools.

Responsibilities

• Lead and Support Skills Refresh program planning, design and implementation with a focus on technical topics.
• Design and implement learning activities of all formats, following the ADDIE model, for the Skills Refresh Program.
• Lead Stakeholder Engagement with ITS subject matter experts (SMEs) and departmental Learning Connectors.
• Provide guidance and advice to ITS teams and staff on technical learning opportunities and resources.
• Manage vendors, procurement, and budget.
• Act as back-up learning admin as needed.
• Manage Research and Advisory (R&A) Services for Gartner, Forrester and IDC.
• Provide guidance and support to ITS users on accessing and using Research and Advisory services/resources.
• Act as a liaison and advisor between ITS users and the vendors.
• Recommend and develop new Research and Advisory products based on user feedback.
• Monitor and evaluate the usage and effectiveness of the Research and Advisory services.
• Create and update Research and Advisory services profiles and communicate the latest research to relevant staff.
• Support ITSPE team leads on initiatives around ITS Career architecture, ITS Jobs and competency profiles.
• Lead and support other upcoming projects/initiatives under the strategic areas of ITSPE.

Benefits

• Equal opportunity and inclusive employer.
• One-year appointment, renewable at the discretion of the World Bank Group.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Master's degree