E&S Underwriting Manager - Small Business

Berkley • Dallas, TX

108d • Remote

About The Position

The Small Business E&S Production Unit Manager will lead our Small Business Underwriting team in the Midwest Region to meet production and underwriting, profit and loss goals. This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products. The preferred location for this role is Dallas, TX though it can be located from remote in NE, NM, MO, LA, OK, AR or KS for a highly qualified candidate.

Requirements

• BS/BA college degree preferred, especially in business administration, finance or marketing.
• Minimum of 8 years of P&C insurance industry experience.
• Surplus lines experience required.
• Required Residential P&C and Surplus Line License or able to obtain within 90 days of employment.
• Established retail agent relationships a plus.
• Strong business and financial acumen.
• Ability to effectively influence internal and external stakeholders.
• Ability to collaborate with cross-functional teams.
• Demonstrated ability to build effective relationships.
• Demonstrated ability to manage multiple projects simultaneously.
• Advanced knowledge of insurance principles, rates, rules, forms, procedures, regulations, coverages and business processes.
• Ability to analyze complex administrative or business problems, evaluate alternatives, and make appropriate recommendations.

Responsibilities

• Responsible for all production and underwriting (profit/loss) results for the production underwriting team.
• Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations.
• Conduct performance management duties including KPI analytics.
• Participate on projects and initiatives as assigned by leadership.
• Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements.
• Provide support to ensure accurate and timely servicing of accounts.
• Collaborate with other departments to resolve issues.
• Lead delivery of appropriate customer service levels.
• Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates.
• Manage relationships with WR Berkley regional carriers and territory teams - Work to initiate and execute cross selling strategies.
• Assist the production underwriting team with development and execution of sound action plans to drive business from key agents.
• Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.
• May perform other functions as assigned.

Benefits

• Medical, Dental and Vision coverage.
• Free access to onsite Scottsdale, AZ Wellness Center and companywide Employee Assistance Program.
• Flexible work schedule with a work-from-home day.
• Health Savings Accounts with automatic company contributions.
• Flexible Spending Accounts, STD, LTD, life insurance policies, and more.
• 401(k) program, profit-sharing program, and stock purchase plan.
• Competitive paid time off, paid sick time, and 12 weeks of paid parental leave.
• Paid holidays, a floating holiday, and paid volunteer time.
• Company sponsored conferences, tuition assistance, and industry-related education and exams.
• Internal promotional growth opportunities.
• Team building activities and sponsorship of fun activities inside and outside of the office.
• Plum Benefits program for exclusive travel and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree