ELearning Technology Systems Analyst Sr

Ann & Robert H. Lurie Children's Hospital Of Chicago • Chicago, IL

322d • $65,520 - $107,120

About The Position

Lead for Center for Childhood Resilience (CCR) e-learning platform Learning and Resource Hub “Hub” including system analysis, reporting, troubleshooting, repairs, upgrades and ensure smooth user and administrative functioning. Oversee e-learning Learning & Resource Hub “Hub” system including implement and maintain upgrades, plug-ins, and other related technologies. Provide expert support on the design, development, and maintenance of the organizational learning management (Learning & Resource Hub) system, learning media platforms, and learning support function. Responsible for Learning & Resource Hub “Hub” maintenance and creation of custom and ad-hoc database reports based on requests and annual compliance requirements. Learn about CCR at ccr.luriechildrens.org and Learning and Resource Hub at learningwithccr.org.

Requirements

• Bachelor's degree in Adult Education, Management, Information Systems, Communication or Instructional Design required.
• One year of health care educational leadership experience; other professional settings acceptable.
• Demonstrated experience applying principles of adult education preferred.
• Strong facilitation and teaching skills that foster critical thinking and adult learning.
• Strong written and verbal communication skills.
• Three years experience with Learning Management Systems, Workday Learning, Cornerstone, Absorb, or Success factors preferred.
• Familiarity with a wide range of web development technologies (HTML, Flash, JavaScript, online video formats etc.).
• Strong customer service, project management, consulting and process improvement skills.
• Ability to handle multiple projects and support multiple systems.
• Ability to prioritize tasks to meet deadlines, produce results and cope with the inherent pressures.

Responsibilities

• Provides expert support on the design, development, and maintenance of the organizational learning management system, learning media platforms, and learning support function.
• Partners closely with the team of program managers, instructional designers, and vendors to support the execution of annual mandatory education and just in time training requests.
• Manages changes for introduction of new learning systems and technologies including testing, technology transitions/updates, and communication with oversight from leadership.
• Supports the documentation, record keeping systems, and reporting for the learning function to meet organizational compliance and planning needs.
• Collaborates with COD leadership, Information Management, and key organizational stakeholders to plan for and implement innovations and enhancements in the learning experience for providers and employees.
• Researches and recommends improvements for the learning experience based on industry best practices.
• Manages department/institution standards, brand and business requirements across education projects which are distributed internally and externally.
• Analyzes and reports on the feasibility of implementing interactive technical designs by scoping, analyzing needs collaboratively (audience, IT systems compatibility and content analysis), forecasting cost (resources, materials), scheduling (timing project tasks with priorities and work pipeline) assessing and reporting results.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Other job functions as assigned.

Benefits

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
• 403(b) with a 5% employer match
• Various voluntary benefits: Supplemental Life, AD&D and Disability, Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children's facilities
• Discount purchasing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Bachelor's degree