eDiscovery Program Manager (Top Secret Clearance Required)

CONTACT GOVERNMENT SERVICES-posted 4 months ago
$156,986 - $213,052/Yr
Full-time • Executive
Remote • Rockville, MD
11-50 employees
Professional, Scientific, and Technical Services
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CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

  • Provide Discovery Program contractor staff management support.
  • Oversee all administrative logistical support for the contract.
  • Notify the Government of schedule changes, work assignments, and coverage.
  • Document daily tasks and work location changes.
  • Ensure daily time entry is recorded by all contract staff.
  • Coordinate all administrative activities associated with the arrival of new contract staff.
  • Mentor and assist new team members to perform daily tasks.
  • Address any performance or personnel issues that arise within the contracted staff.
  • Manage client expectations and deliverables.
  • Initiate process improvement initiatives.
  • Facilitate communication, planning, recommendations, and resource management across internal and external stakeholders.
  • Provide technical and eDiscovery subject matter expertise.
  • Participate in teleconferences or meetings to review, educate, and support program objectives.
  • Assist in managing the Legal Clerical mailbox and tasks.
  • Develop and track clerical and IT project schedules, milestones, and deliverables.
  • Assist with providing information sought by clients relevant to support Change Requests and Contract Modifications.
  • Oversee and monitor all scheduled system maintenances.
  • Review system and application logs and related reports.
  • Review and report technical assessments.
  • Oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes.
  • Oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022.
  • Oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022.
  • Oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories.
  • Oversee and monitor Discovery's IT infrastructure, cloud technologies, and network architecture.
  • Comply with contract terms and conditions.
  • Work collaboratively with the COR to define and execute all reports and other deliverables.
  • Ensure operational coverage for all critical areas.
  • Formulate and enforce work standards; assign contractor schedules.
  • Present and communicate instructions and reports to non-technical audiences.
  • Provide Task Lead(s) and COR with cost and staffing estimates.
  • Plan, organize, direct and support all activities identified in the contract.
  • Ensure conformance with RFQ schedules and costs.
  • Monitor employee performance and productivity.
  • Develop and implement training programs and remedial actions.
  • Review work discrepancies.
  • Prepare, review and submit required reports.
  • Be responsible for overall RFQ performance and quality assurance.
  • Provide timekeeping and invoicing for labor hours, travel and ODCs.
  • Ensure that program/project schedule, performance and deliverables are met.
  • Maintain a qualified and certified Contractor work force.
  • Provide direct supervision, program control, scheduling and management of Contractor personnel.
  • Assist in all project management task performance.
  • Resolve problems, issues or conflicts as required.
  • Prioritize tasks and assignments based on Government's direction.
  • Experience in eDiscovery processes and technologies.
  • Strong management and leadership skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Exchange and Windows server administration.
  • Knowledge of cloud technologies (Microsoft Azure/Amazon AWS).
  • Experience with project management and process improvement.
  • Familiarity with Veritas eDiscovery tools.
  • Experience in government contracting.
  • Certifications in project management or eDiscovery.
  • Health, Dental, and Vision insurance.
  • Life Insurance.
  • 401k plan.
  • Flexible Spending Account (Health, Dependent Care, and Commuter).
  • Paid Time Off and Observance of State/Federal Holidays.
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