eCornell Casual Online Learning Technical Support Agent - Remote
Cornell University•Ithaca, NY
383d•$41,600 - $43,680•Remote
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About The Position
As a part-time Online Learning Technical Support Agent at eCornell, you will provide essential technical support and customer service to students enrolled in online professional certificate courses. Reporting directly to a Student Support Lead, your role is crucial in ensuring a positive student experience by resolving technical issues and assisting with course navigation. This position requires a commitment of 12 hours per week, with the potential for increased hours during peak times and holidays.
