E-Commerce Warehouse Customer Service
Mueller-Yurgae Associates Inc•Grimes, IA
23h
About The Position
Accurately picking and packing items as well as handling basic computer tasks such as scanning documents and printing shipping labels.
Requirements
- Excellent communication skills including active listening.
- Proficient computer skills with the ability to learn new software.
- High school diploma or equivalent.
- Customer service experience required.
Responsibilities
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to other appropriate staff.
- Picks and packs orders for shipment.
- Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
