E-COMMERCE TECHNICIAN

Goodwill Southeast Georgia•Brunswick, GA

About The Position

The E Commerce Technician is a key team member responsible for managing the online sales process at Goodwill Southeast Georgia. This role involves evaluating and selecting high-value items for online sale, ensuring efficient order fulfillment, and supporting the mission of maximizing revenue from donated goods through digital platforms. The E Commerce Technician will collaborate with leadership teams, maintain a clean and organized workspace, and foster a positive work environment that aligns with Goodwill Southeast Georgia’s values.

Requirements

Strong knowledge of jewelry, collectibles, and art, with the ability to research items online to determine their value.
High school diploma, GED, or related experience that provides the knowledge and skills to perform the essential functions of the role.
Proficiency with computers, including navigating online sales portals, payment systems, shipping systems, and value research websites.
Experience with digital photography using a camera or smartphone
Strong attention to detail and the ability to capture high-quality images of products.
Creative writing skills for crafting effective product descriptions.
Ability to learn quickly and retain important information.
Excellent collaboration skills and ability to work within a team.

Nice To Haves

Previous eCommerce experience is preferred but not required.

Responsibilities

Demonstrate Goodwill Southeast Georgia’s mission, vision, and values in all work activities, ensuring a positive impact on the community and organization.
Sort, evaluate, and identify items with high value for online sale. Ensure safe packing of products for transport and delivery.
Track and organize eCommerce inventory to maintain accurate records and ensure efficient order fulfillment.
Collaborate with store leadership and the eCommerce leadership team. Participate in training sessions, monthly meetings, and provide input on operational improvements
Maintain a clean, safe, and organized workspace, adhering to company policies and safety guidelines.
Contribute to a collaborative, respectful, and effective work atmosphere by engaging respectfully with coworkers, leadership, and customers.
Monitor and track key performance indicators (KPIs) for online sales. Contribute to strategies aimed at driving growth and profitability.
Stay updated on eCommerce trends and platform changes, using this knowledge to improve operational efficiency and customer engagement.
Perform any other related tasks as assigned to ensure the success of the eCommerce operation.