E-Commerce Team Member I - FT - North Charleston

Goodwill Industries of Upstate/Midlands South Carolina•North Charleston, SC

About The Position

Our E-Commerce team members provide Amazing Customer Experiences while supporting mission revenue generation through the efficient processing and selling of donated items on various online selling platforms. Team Members in the E-Commerce Team Member I role may work in various roles including quality assurance, photography, listing, and shipping.

Requirements

Understand English; comprehend instructions provided in verbal and written form.
Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.
Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.
Be a self-starter; work efficiently with minimal supervision after work instructions are provided.
Thrive in a dynamic, fast-moving environment.
Use mobile devices, cameras, and computers.
Use manual and mechanized shipping equipment.
Independently operate a computer and input descriptive data for online customers.
Recognize and read small print and markings with or without assistive devices.
Recognize and report items of poor or unacceptable quality.
Work effectively in a team-based environment; Interact professionally with customers and a highly diverse team member base on a regular and routine basis.
Work a flexible schedule, including weekends, and have reliable transportation to and from work.
Basic computer skills including use of various retail related systems, understanding of basic programs. i.e.: Microsoft Word, etc.
Excellent customer service skills.
Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.