E-Commerce Team Member I - FT - North Charleston

Goodwill Industries of Upstate/Midlands South CarolinaNorth Charleston, SC
6d

About The Position

Our E-Commerce team members provide Amazing Customer Experiences while supporting mission revenue generation through the efficient processing and selling of donated items on various online selling platforms. Team Members in the E-Commerce Team Member I role may work in various roles including quality assurance, photography, listing, and shipping.

Requirements

  • Understand English; comprehend instructions provided in verbal and written form.
  • Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.
  • Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.
  • Be a self-starter; work efficiently with minimal supervision after work instructions are provided.
  • Thrive in a dynamic, fast-moving environment.
  • Use mobile devices, cameras, and computers.
  • Use manual and mechanized shipping equipment.
  • Independently operate a computer and input descriptive data for online customers.
  • Recognize and read small print and markings with or without assistive devices.
  • Recognize and report items of poor or unacceptable quality.
  • Work effectively in a team-based environment; Interact professionally with customers and a highly diverse team member base on a regular and routine basis.
  • Work a flexible schedule, including weekends, and have reliable transportation to and from work.
  • Basic computer skills including use of various retail related systems, understanding of basic programs. i.e.: Microsoft Word, etc.
  • Excellent customer service skills.
  • Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.
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