E-Commerce Specialist

Ezcorp • Las Vegas, NV

265d

About The Position

The eCommerce Sales Team Member is responsible for maintaining the merchandise which entails photography, photo editing, creating item descriptions, processing, and receiving orders, and customer service. This role requires significant email and phone correspondence and checking the inventory each day to update site content.

Requirements

• 1-2 years of customer service experience within a retail environment
• 1+ years of experience conducting sales in an online environment
• Knowledge of merchandise marketing and keyword relevance to items sold (eBay, Offer Up, Store eCommerce site)
• Any jewelry or small electronics knowledge
• High School diploma or GED

Responsibilities

• Identifies and processes merchandise to list
• Maintains merchandise (processes and receives orders, customer service and item descriptions)
• Processes merchandise sales
• Tests and cleans merchandise, makes descriptions of merchandise
• Responds to customer e-mails, processes merchandise sales, picks, packages, and ships merchandise daily as sold
• Ensures the accuracy and completeness of orders
• Maintains a professional and productive work environment
• Scans, uploads, and prices items accordingly for sale
• Takes pictures and retouches images in Photoshop to meet standards
• Completes eBay/Amazon/Craigslist sales from listing, answers emails and ships products
• Processes customer transactions promptly and accurately
• Maintains customer information
• Maintains all supplies required for shipping while staying within company provided expense guidelines
• Maintains work area appearance for cleanliness and organization
• Provides a friendly, courteous, respectful customer service environment
• Follows all Company policies
• Assists in audit activities as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED