eCommerce Shipping Specialist

Goodwill Industries of Central Texas • Austin, TX

80d

About The Position

To assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders.

Requirements

• Prior experience working in a warehouse environment preferred.
• Must be able to multi-task to meet daily production quotas.
• Must be able to read, write, understand and follow directions in English.

Responsibilities

• Adheres to the assigned work schedule and punctuality are an essential function of the job.
• Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day. Maintains cleanliness in storage and production areas.
• Maintains a positive, team-oriented relationship with management, peers, and subordinates.
• Efficiently package all items for shipment. In an accurate and timely fashion ship out all sold product to the correct customer.
• Locate and collect all orders for shipping.
• Handle all customer service related to order fulfillment including but not limited to, requests for tracking information, local pick-up requests and combined shipments.
• Maintains the shipping supply inventory and generate requests proactively to restock supplies.
• Maintain a records database tracking shipping costs and quantity of parcels shipped.
• Maintains and assures safety in work areas.
• Ensures compliance with policies and procedures.
• Meets goals and fulfills responsibilities.
• Other duties as assigned.

What This Job Offers

• Industry: Social Assistance
• Number of Employees: 1,001-5,000 employees