E-Commerce Sales Supervisor

St. Matthew's House • Naples, FL

4d

About The Position

OUR CORE PURPOSE:
As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

Summary:
The E-Commerce Sales Supervisor is responsible for continuously maintaining the company’s online thrift store and Shopify account with current customers as well as generating new customers to increase online sales. They must be able to analyze data and metrics to inform management of product and sales trends, making recommendations for product and pricing changes based on their findings.

Requirements

• High School Diploma or equivalent
• 2 years of e-commerce experience in a creative, fast-paced environment
• Working knowledge with e-commerce applications including Shopify
• Ability to identify design needs to help continuously elevate the quality of the online store
• Excellent communication skills both written and spoken
• Up-to-date with the latest online sales practices and prices
• Strong time management and project management skills
• Ability to think creatively and problem solve when faced with new challenges
• Must be able to lift/carry equipment up to 25 lbs.

Responsibilities

• Maintain company’s online thrift store and Shopify account
• Generate and review data and metric to see trends and make recommendations
• Manage processing merchandise through Shopify to maintain correct inventory.
• Manage execution of online orders; fulfillment, packing and shipping
• Ensure customers receive prompt, courteous and effective service
• Must be able to achieve monthly sales goals
• Technology expert, warehouse management systems and analytics

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees