E-Commerce Sales Consultant

Swickard SF Corporation, d/b/a Jaguar Land Rover San Francisco, • San Francisco, CA

86d

About The Position

The E-Commerce Sales Consultant is responsible for generating and nurturing leads through online channels, ultimately converting them into sales. This role combines digital marketing skills with a strong understanding of the automotive industry.

Requirements

• Demonstrates a high 'HQ' (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: Previous experience in e-commerce, online sales, or digital marketing.
• Strong communication skills, both written and verbal.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Knowledge of the automotive industry and sales processes.
• Strong attention to detail and organizational skills.

Responsibilities

• Utilize various online platforms and tools to attract and generate qualified leads.
• Screen incoming leads to determine their interest level and potential fit for the dealership's inventory.
• Engage with leads through email, phone, and online chat to provide information, answer questions, and build rapport.
• Guide leads through the sales process, from initial contact to closing the deal.
• Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.
• Stay up-to-date on the dealership's inventory and be able to effectively communicate the features and benefits of each vehicle.
• Assist with managing the dealership's online presence, including website updates and social media campaigns.
• Other duties as assigned.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees