E-Commerce Returns Manager - 2029

Bhired • Brooklyn, NY

5d • $45,000 - $50,000

About The Position

An established e-commerce organization is seeking an E-Commerce Returns Manager to oversee and optimize the full returns process across online sales channels. This role focuses on efficiency, cost control, fraud prevention, and customer satisfaction.

Requirements

• Experience managing returns or reverse logistics
• Strong analytical and problem-solving skills
• Detail-oriented with strong process management abilities
• Familiarity with marketplace return policies
• Ability to work cross-functionally

Responsibilities

• Managing end-to-end returns and reverse logistics
• Overseeing refunds, inventory recovery, and accuracy
• Analyzing return data to reduce return rates
• Preventing fraud and controlling operational costs
• Collaborating with operations, customer service, and finance teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed