e-Commerce Production Lead
About The Position
The eCommerce Production Lead assists with the efficient operation of Goodwill’s production operation and leads staff to achieve established goals for sales, production, customer servise, payroll, safety and expense control. Essential Duties & Responsibilities Master of complete production workflow. Advises team on production standards and best-practices. Ensures quality of merchandise by performing audits. Responds to customer questions and resolve concerns as needed. Maintains structural, electrical and equipment of production operation as needed. Leads and encourages staff. Provides staff training; assigns specific duties and follows-up. Coaches and counsels staff. Administers seller side of E-Commerce sales channels. Administers NOS inventory management system. Loads and unloads trucks. Performs daily Production Associate duties as needed. This job assists in supervising 5-7 staff.
Requirements
- 1-2 years of supervisory experience.
- 1-2 years of e-commerce experience.
- High school diploma or general education degree (GED) preferred.
- Shift flexibility and overtime when needed.
- Ability to handle confidential information.
- Ability to work with minimal supervision.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
- Evening and weekend availability required.
- Must have intermediate knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.
- Spreadsheet software
- Word Processing software
- Other software - Monsoon
- Drug Screen and Background Check required.
- Employment Verification
Responsibilities
- Master of complete production workflow.
- Advises team on production standards and best-practices.
- Ensures quality of merchandise by performing audits.
- Responds to customer questions and resolve concerns as needed.
- Maintains structural, electrical and equipment of production operation as needed.
- Leads and encourages staff.
- Provides staff training; assigns specific duties and follows-up.
- Coaches and counsels staff.
- Administers seller side of E-Commerce sales channels.
- Administers NOS inventory management system.
- Loads and unloads trucks.
- Performs daily Production Associate duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
