E-Commerce Platform Administrator

Corporate Openings • Holland, MI

3d • Onsite

About The Position

Tommy’s is looking for a highly motivated E-Commerce Platform Administrator to coordinate all e-commerce platforms (webstore, google shopping/merchant, amazon, ebay etc.). This role ensures all platforms function efficiently, data is accurate, and the customer experience continues to improve. This individual will work with SEO and internal teams to implement strategies that will enhance the customer experience. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance 401k match and complimentary financial planning services Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence

Requirements

• High school diploma or GED
• Excellent written and oral communication skills
• Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
• Strong organizational and time management skills; ability to multitask and prioritize workload
• Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
• High level of integrity and dependability with a strong sense of urgency, attention to detail, and results-orientation
• Views customer care as high priority; exhibits a positive can-do attitude
• Displays a strong initiative and drive to identify gaps and fill them
• Work and commute in all weather conditions
• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
• Work in a fast-paced environment where they will often be multitasking
• Move about inside the office to access standard office equipment
• Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
• Remain in a stationary position 50%+ of the time, alternating between sitting and standing
• Ability to move and lift up to 50 pounds
• Drive between company locations and/or vendors or suppliers as needed while on job
• Stand and move about inside fast-paced warehouse environment

Nice To Haves

• Previous experience with NetSuite or similar ERP systems a plus
• Working knowledge of Photoshop or other photo editing programs preferred
• Technical savvy and proficient in Microsoft Office; experience within database systems a plus

Responsibilities

• Ensure seamless system integration and efficient data flow across all platforms
• Utilize skills from SEO to increase webstore traffic
• Optimize and maintain Amazon Listings and overall marketplace presence
• Maintain accurate and timely product data in NetSuite to support website and marketplace listings
• Optimize and maintain product categories to enhance user experience and site effectiveness
• Implement new functionality on all platforms for better customer experience
• Analyze price points from other e-commerce sites to ensure competitive pricing for our customers and maximize profitability
• Gather data from internal and external sources on new and existing products and enter into company ERP system
• Update current webstore content as needed to provide customers with most up-to-date information.
• Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Benefits

• Base pay and eligibility for annual profit-sharing bonus
• Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
• 401k match and complimentary financial planning services
• Paid time off and paid holidays
• Opportunity for continued education and tuition assistance
• Valuable learning and development program
• Significant ability to grow internally for motivated and strong performing team members
• Fun, energetic, family-oriented work culture with an emphasis on team member morale
• Growing nationwide brand / presence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees