E-Commerce Order Picker/Packer

HORIZON GOODWILLHagerstown, MD
2d$16 - $16Onsite

About The Position

The E-Commerce Shipping Agent is primarily responsible for accurately packaging and shipping donated product to customers as it is sold on the organizations e-commerce auction-based website.

Requirements

  • High School Diploma or equivalent required.
  • Computer, Internet, Microsoft Office Suite and iPhone or Android experience required.
  • Must be able to sit or stand for extended periods of time, as well as lift to 50 lbs. with or without assistance.
  • Must be able to work in a warehouse atmosphere with large machinery, loud noise, dust, etc.

Responsibilities

  • Accurately pull and package orders for shipping and ensuring delivery to the correct buyer.
  • Accurately weigh and measure packages to determine shipping costs.
  • Cut down, fill in, or completely build boxes to fit uniquely shaped items and to ensure safe transportation to the buyer and ensure shipping materials are stocked.
  • Use smart devices to locate and pull product marked as ready to purge from the inventory system.
  • Operate and maintain an electric cardboard shredding machine to industry and safety standards.
  • Provide customer service via email and phone to ensure prompt, accurate and professional management of customer inquiries.
  • Achieve department production goals for fulfilled shipments and average sales goals.
  • Actively participate in team building exercises, staff meetings and have the motivation to cross train.
  • Attend all ongoing trainings and assist in the training of new hires when necessary.
  • Ensure work areas are maintained, organized, clean and safe and perform other duties as assigned.
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