E-commerce Intern

Richemont • New York, NY

1d

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. ROLE OVERVIEW As a Chloe E-commerce Intern, you will play a key role in optimizing Chloe’s digital and omnichannel customer experiences. This involves leveraging data and user insights to identify opportunities for improvement throughout the entire customer journey, from acquisition to post-purchase. You will also research industry trends and benchmarks to make strategic recommendations. Ultimately, your contributions will help define critical enhancements that drive business growth.

Requirements

• Currently enrolled in an accredited university or college program, pursuing a degree
• Technologically proficient with strong computer skills, including [List specific software/tools if applicable, e.g., Microsoft Office Suite, Adobe Creative Suite, CRM systems].
• Exceptional written and verbal communication abilities, with a keen eye for detail.
• An innovative and proactive thinker, thriving in a dynamic, fast-paced environment.
• A collaborative team player, eager to contribute, empower others, and achieve collective success.
• Highly energetic and enthusiastic about supporting diverse projects and initiatives.
• Available to commit to a full-time schedule throughout the entire duration of our Summer Internship Program from June 1st to August 7th.
• Legally authorized to work in the United States. Please note: International students must possess a current work visa; Richemont North America does not sponsor work visas for summer internships.
• Must be 18 years of age or older by the start of the program.

Responsibilities

• Support the enhancement of Chloe’s digital and omnichannel assets along the customer journey from client acquisition to post-purchase and onsite navigation
• Leverage internal and external data to provide recommendations
• Provide insights and benchmarks on trends within and outside the industry to support decision making
• Conduct user tests on Chloe’s digital journeys to identify improvement opportunities based on data outcomes
• Assist Ecomm Ops team as needed

Benefits

• A stimulating and competitive work environment, surrounded by passionate professionals dedicated to excellence.
• The opportunity to gain invaluable insights into the luxury goods industry, laying a strong foundation for your future career.
• Benefit from a dedicated Mentor, a subject matter expert and leader, who will guide your immersion and ensure a rich, supportive learning experience.
• This is a paid internship, offering competitive compensation.
• Compensation: $25/hourly.
• Please note: Interns are responsible for their own housing and travel arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed