E-commerce Hub Associate

Sun & Ski • Murray, UT

458d

About The Position

The E-commerce Hub Associate at Sun & Ski Sports is responsible for managing the flow of merchandise from vendors to the distribution center, ensuring accurate processing, and maintaining effective communication with various teams. This role requires a proactive approach to problem-solving and a commitment to enhancing the customer experience through efficient warehouse operations.

Requirements

• Experience in a fast-paced warehouse or distribution center environment.
• Experience working with corporate merchandising, retail store operations, and third-party providers.
• High level understanding of Warehouse Management Systems (WMS), EDI, and Enterprise systems.
• Proficient in Microsoft Excel, Word, MS Outlook, and handheld data collection equipment.
• Exceptional interpersonal and communication skills for maintaining strong working relationships.
• Organized leader capable of achieving efficient and effective results.
• Ability to generate and analyze management reports for intra-department use.

Nice To Haves

• Experience in process development and troubleshooting within warehouse systems.
• Knowledge of freight and parcel company programs.

Responsibilities

• Process all merchandise coming into the building from vendors accurately and promptly.
• Check, verify, and audit merchandise to ensure that ordered items are received and in good condition.
• Identify, separate, label, and palletize merchandise for relocation within the Distribution Center.
• Record receiving, packing, and shipping data using a handheld device.
• Enter PO Numbers and FB Numbers into the AS400 system and maintain accurate paperwork.
• Pick eCommerce orders using a paper-based pick system.
• Process customer returns in a timely manner for credit.
• Use RF scanner for 'put away' of customer returns.
• Maintain strong communication with Distribution Center management and eCommerce Support Team.
• Resolve warehouse concerns and trouble shipments by collaborating with the Buying Team and Vendors.
• Cross-train in multiple DC/Warehouse stations as needed.
• Research inventory discrepancies and act as a liaison between DC Operations and Store Ops/Accounts Payable.
• Correct concealed carton inventory discrepancies and manage daily unloading and receipt processing.
• Oversee day-to-day operations of the receiving area, including shipping and processing.
• Complete all required paperwork and logs accurately.
• Strive to improve and streamline processes while ensuring a safe working environment.
• Identify problems and opportunities, presenting viable solutions.
• Minimize inventory loss through effective loss prevention strategies.
• Utilize manual pallet jack to move pallets into proper staging areas.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employer Paid Basic Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Pet Insurance
• ID Theft & Legal Insurance
• Paid Time Off (PTO)
• 401(k) Plan with Company Match
• Employee Purchase Discount
• Company/Vendor sponsored Product Knowledge/Training
• Adventure trips

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed
• Number of Employees: 11-50 employees