E-Commerce Fulfillment Specialist Flex - Frost Bank Center - Frost Bank Center Retail

Aramark • San Antonio, TX

286d

About The Position

We are seeking a detail-oriented and efficient E-Commerce Fulfillment Specialist to join our team. In this role, you will ensure accurate and timely processing of customer orders while maintaining a high level of customer satisfaction. You will be responsible for picking, packing, and shipping products, as well as managing inventory and supporting warehouse operations to meet business goals.

Requirements

• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, work under pressure, and adapt to changing priorities.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Accurately pick, pack, and ship customer orders within designated timeframes and verify order accuracy by cross-checking items and quantities against packing slips and orders.
• Ensure products are packed securely to prevent damage during transit.
• Verify shipping labels and documentation for accuracy.
• Inspect products for defects or damages before shipping.
• Monitor stock levels and report discrepancies or low inventory to management to verify against web quantities to avoid over-selling or out-of-stock errors.
• Assist with restocking shelves and organizing inventory in storage areas.
• Participate in all inventory counts and audits as assigned by management.
• Print shipping labels, invoices, and other required documentation to complete fulfillment process.
• Track and manage returns, exchanges, and refunds according to policy.
• Work with shipping carriers to ensure all pick-ups are scanned and accounted for appropriately when leaving the facility.
• Work collaboratively with other warehouse and e-commerce associates, retail teams, and management to meet fulfillment goals.
• Provide input on process improvements to enhance fulfillment efficiency.
• Complete any and all other tasks as assigned by management.

What This Job Offers

• Industry: Food Services and Drinking Places