E-Commerce Fulfillment Lead

Jenni KayneNorth Las Vegas, NV
Onsite

About The Position

Jenni Kayne is a California-based lifestyle brand focused on an elevated approach to everyday living, creating an inviting and intentional world through its style ethos and interiors sensibility. The company values diversity and inclusion in its workplace. As an E-Commerce Fulfillment Lead (referred to as Picking Lead), you will be responsible for overseeing daily picking and replenishment operations within the distribution center. This role focuses on driving productivity, accuracy, and team engagement, while also ensuring inventory integrity and operational excellence across all picking functions.

Requirements

  • High school diploma or GED required
  • Must be at least 18 years of age
  • 1+ year of experience working with computers, including Microsoft Office (Outlook, Word, Excel)
  • Strong attention to detail and ability to work accurately in a fast-paced environment
  • Reliable attendance and flexibility to work overtime as needed

Nice To Haves

  • 1+ year of leadership or team lead experience
  • 2–4 years of experience in distribution, warehousing, manufacturing, or large retail environments
  • Experience working with performance metrics and process improvement initiatives (lean principles a plus)
  • Strong communication and interpersonal skills with the ability to coach and develop team members
  • Bilingual in Spanish is a plus

Responsibilities

  • Lead and support associates responsible for replenishing pick modules, ensuring inventory is accurately stocked in correct bin locations without overfilling
  • Oversee all picking activities, including use of the 6RS Chuck system and RF Smart scanning for order fulfillment
  • Supervise resolution of “hospital” orders (incomplete/missing items) to ensure accurate and timely order closure
  • Communicate clear direction to team members while fostering a positive, engaged, and accountable team environment
  • Set performance expectations and ensure achievement of key metrics related to productivity, quality, and safety
  • Maintain a strong understanding of warehouse management systems and troubleshoot issues by partnering with appropriate internal or external teams
  • Ensure all inventory transactions, counts, and system updates are executed accurately
  • Support cycle counts and physical inventory processes as needed
  • Monitor product quality and escalate issues to prevent operational disruption
  • Maintain the organization, cleanliness, and overall condition of the pick module and bin locations
  • Ensure adherence to all company policies, procedures, and safety standards
  • Document team member performance, attendance, and conduct as required
  • Serve as a role model for safe work practices and reinforce a culture of safety
  • Promote best practices in warehousing, including: Safety: Awareness of surroundings and safe operation around equipment such as forklifts, carts, and automated systems
  • Promote best practices in warehousing, including: Organization: Maintain clean, organized workspaces and ensure supplies are stocked and accessible
  • Promote best practices in warehousing, including: Housekeeping: Uphold cleanliness standards across the warehouse, including shared spaces such as breakrooms and restrooms
  • Support cross-functional needs and assist in other operational areas as required to ensure efficiency

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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