e-COMMERCE/DEPARTMENT LEAD

The Kroger Co. Careers • Anderson, IN

85d

About The Position

The Store e-Commerce Manager will assist in overseeing the daily operations of the e-Commerce department. This role is crucial in ensuring that the online store runs smoothly and efficiently, aligning with the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The manager will work closely with various teams to enhance the online shopping experience and drive sales through effective e-Commerce strategies.

Requirements

• Strong understanding of e-Commerce operations and best practices.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in e-Commerce platforms and tools.

Nice To Haves

• Experience in retail or e-Commerce management.
• Familiarity with digital marketing strategies.
• Knowledge of customer service principles.

Responsibilities

• Assist in managing the daily operations of the e-Commerce department.
• Collaborate with other departments to ensure a seamless online shopping experience.
• Monitor and analyze e-Commerce performance metrics to identify areas for improvement.
• Implement strategies to enhance customer engagement and satisfaction in the online store.
• Ensure compliance with company policies and procedures in all e-Commerce activities.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees