E-commerce copywriter - 55713026373

Somewhere•Mexico City, LA

7h•Remote

About The Position

Our client is a performance-driven retention marketing agency focused on helping e-commerce brands increase customer lifetime value. They deliver end-to-end retention solutions, including strategy, creative execution, copywriting, and marketing automation. The team operates in a highly collaborative, results-oriented environment with a strong emphasis on data and measurable outcomes. The E-commerce Copywriter will be responsible for creating high-converting email and SMS copy that supports customer retention and repeat revenue growth. This role requires a balance of creative execution and analytical thinking, with close collaboration across marketing and design teams. The ideal candidate understands how copy directly impacts engagement, conversions, and long-term customer loyalty.

Requirements

2 to 3+ years of copywriting experience with a strong focus on e-commerce
Proven experience writing email and SMS campaigns for retention or lifecycle marketing
Strong understanding of conversion-focused copywriting principles
Proficiency with tools such as Asana, Google Docs, and Slack
Strong written and verbal communication skills in English
Ability to work independently in a remote environment
Strong attention to detail and time management skills
Comfortable collaborating with distributed, cross-functional teams
Has hands-on experience with e-commerce retention strategies
Understands best practices for email marketing, SMS campaigns, and lifecycle messaging
Brings a balance of creativity and performance-driven thinking
Is proactive, adaptable, and comfortable iterating based on data and feedback

Nice To Haves

Experience with A/B testing and copy optimization
Familiarity with marketing automation or retention platforms
Exposure to e-commerce platforms and customer data workflows Klaviyo

Responsibilities

Email and SMS Campaign Execution Write compelling, conversion-focused copy for email and SMS campaigns aligned with e-commerce retention strategic
Develop strong subject lines, CTAs, and messaging frameworks that drive engagement and revenue
Collaborate with marketing and design teams to ensure copy aligns with brand voice and campaign objectives
Content Strategy and Optimization Maintain a consistent brand voice across all retention and lifecycle channels
Customize messaging for segmented audiences to improve relevance and personalization
Participate in A/B testing initiatives to improve open rates, click-through rates, and overall campaign performance
Campaign Performance and Iteration Review performance metrics such as open rates, click rates, and conversions
Make data-driven adjustments to copy based on campaign results
Translate insights into actionable copy improvements
Cross-Functional Collaboration Work closely with designers to ensure copy and visuals complement each other
Support broader marketing efforts through landing page copy, product descriptions, and additional e-commerce content as needed