E-Commerce Content Producer

David Yurman • New York, NY

1d • Hybrid

About The Position

David Yurman is seeking an experienced and dedicated Content Producer to build meaningful content throughout the customer lifecycle. As the Content Producer, you will be authoring relevant and engaging content including homepages, custom landing pages, banners, and other related content for our US and international sites. You will own the Web Production lifecycle from asset delivery, through cross-functional QA, approvals and ultimately ensure a flawless launch on site. You will work closely with our E-Commerce, Design, Copy, Project Management, Marketing, and Technology Teams.

Requirements

• 3+ years experience in e-commerce content management, Salesforce experience is a bonus
• Highly organized; ability to work in a fast-paced environment and handle multiple projects simultaneously
• Strong project management expertise including excellent multi-tasking, prioritization and organization skills
• Extreme attention to detail, ability to review and edit your own work
• Ability to author and edit HTML; understanding of CSS and other basic front-end development principals
• Self sufficient
• BA/BS degree in English, Communications, Marketing, or related areas of study required.

Nice To Haves

• Salesforce experience is a bonus

Responsibilities

• Create compelling content that reflects the brand’s story, vision, and guidelines
• Author, edit, and maintain sitewide ecommerce content including homepages, collections, landing pages, and gift guides
• Manage and update content across US, Canada and International websites
• Edit and refine content to improve clarity, engagement, and SEO performance
• Own the web production lifecycle from asset delivery through QA, approvals, and launch
• Partner with Project Management and Creative teams to ensure timely and accurate asset delivery
• Collaborate with Engineering, Development, and QA teams to implement updates and maintain ADA compliance standards
• Own and continuously optimize key customer journeys by ensuring cohesive storytelling, intuitive navigation, and identifying friction points to recommend enhancements that improve user experience and conversion rates
• Monitor and analyze weekly site performance, develop and evolve reporting frameworks, and deliver actionable, data-driven insights and optimizations to improve conversion rate (CVR), engagement, and overall site performance
• Coordinate with Testing team to execute A/B tests
• Research competitors, industry trends, and UX best practices and apply insights to enhance content strategy and on-site experiences

Benefits

• access to healthcare benefits
• 401(k) plan
• bonus
• employee discounts
• Summer Fridays (corporate roles)
• generous paid time off
• sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees