e-COMMERCE/CLERK

Kroger • Gunnison, CO

382d

About The Position

The e-Commerce Clerk is responsible for selecting and gathering products for customers' online orders efficiently while ensuring freshness and quality. This role involves assembling orders, processing payments, and providing a positive customer service experience to encourage repeat online shopping. The position emphasizes the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Ability to work without supervision.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, and subtraction).

Nice To Haves

• Experience in a production-oriented or warehouse environment.
• Experience stocking shelves or as a cashier.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble customers' online orders and process coupons and payments.
• Deliver and load orders into customers' cars upon arrival for pickup.
• Provide a positive customer service experience to encourage repeat business.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Ensure quality and freshness of all items chosen for orders.
• Communicate with customers via a portable phone in a professional manner.
• Retrieve and ensure accuracy of each customer's order from staging locations.
• Process orders through the point of sale (POS) system.
• Follow policies for appropriate substitutions in case of out-of-stock items.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies in pricing, scanning, and item locations to the supervisor.
• Inspect equipment and notify management of repair needs.
• Assist in training new e-Commerce team members.

Benefits

• Part-time work schedule with flexible hours.

What This Job Offers

• Job Type: Part-time
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed