E- Commerce Assistant Manager

The Village Market•Atlanta, GA

2d•$22 - $22

About The Position

We are seeking a skilled and motivated E-Commerce Assistant Manager to support our growing digital operations. This role requires a hands-on professional with deep expertise in Shopify, paid advertising, email marketing, and social commerce. The ideal candidate is a self-starter who thrives in a fast-paced environment and is passionate about e-commerce.

Requirements

Advanced Shopify expertise - Minimum 2+ years of hands-on experience managing Shopify e-commerce, including theme customization, app integrations, and backend operations
TikTok Shop experience - Proven experience managing TikTok Shop accounts and running TikTok advertising campaigns
Google Ads proficiency - Experience creating and managing Google Shopping, Search, and Display campaigns
Facebook/Meta Ads proficiency - Experience with Meta Business Suite, Ads Manager, and pixel implementation
Klaviyo expertise - Demonstrated experience building email campaigns, automated flows, and audience segmentation
Newsletter creation - Strong copywriting and design skills for creating engaging email content
Strong analytical skills with ability to interpret data and make data-driven decisions
Excellent communication skills and attention to detail

Nice To Haves

Experience in retail or e-commerce for consumer products
Familiarity with Google Analytics 4 and conversion tracking
Experience with influencer marketing and affiliate programs
Passion for supporting Black-owned businesses and diverse entrepreneurship
Portfolio or examples of previous e-commerce and email marketing work
Design experience (graphics, etc)

Responsibilities

Manage and optimize the Shopify storefront, including product listings, collections, tags, descriptions and inventory management.
Troubleshoot technical issues and implement enhancements to improve user experience
Configure and manage Shopify apps, integrations, and third-party tools
Monitor site performance, page speed, and SEO optimization
Manage TikTok Shop product catalog, orders, and fulfillment coordination
Create and optimize TikTok advertising campaigns to drive sales and brand awareness
Analyze TikTok Shop performance metrics and identify growth opportunities
Stay current on TikTok trends and best practices for social commerce
Plan, execute, and optimize paid advertising campaigns across Google Ads and Meta (Facebook/Instagram)
Manage ad budgets and maximize return on ad spend (ROAS)
Conduct A/B testing on ad creatives, copy, and targeting
Generate performance reports and provide actionable insights
Design, build, and deploy email campaigns and newsletters using Klaviyo
Create and manage automated email flows (welcome series, abandoned cart, post-purchase, etc.)
Segment audiences and personalize messaging to increase engagement and conversions
Monitor email performance metrics (open rates, CTR, revenue attribution) and optimize accordingly
Assist with vendor onboarding and product uploads
Support inventory management and coordinate with operations team
Collaborate with the E-Commerce Manager on strategic initiatives and special projects