E-Billing Coordinator

Ropes & Gray • New York, NY

310d • $63,700 - $92,350

About The Position

The E-Billing Coordinator plays a critical role in the revenue cycle of the firm by performing E-Billing assistance on electronically billed matters. The E-billing Coordinator oversees the electronic billing process from start to finish, ensuring accurate and timely invoice submission in compliance with client requirements and guidelines. This role involves but is not limited to, identifying and troubleshooting E-billing issues, maintaining data integrity, collaborating with internal teams and clients to ensure successful billing.

Requirements

• Associates degree or higher in Business, Accounting or Finance is preferred or equivalent experience.
• One to three years experience with professional services time and billing software.
• Minimum two years experience in a professional services firm, preferably in a Finance department.
• Experience with various electronic billing systems such as Serengeti or CounselLink is preferred.
• Demonstrated proficiency with MS Excel spreadsheets.
• Strong verbal, written, and interpersonal skills.

Nice To Haves

• Demonstrates exemplary customer service.
• Must be a team player with strong interpersonal skills.
• Prioritizes, handles multiple tasks simultaneously and is flexible.
• Has a keen eye for detail and can readily identify issues that will slow a process.
• Demonstrates initiative and a consistent ability to identify and communicate opportunities to improve existing processes.
• Demonstrated analytical skills, critical thinking and ability to spot problem areas and propose solutions.
• Works independently, thorough and follows through on assigned projects and tasks.
• Works effectively with multi-office responsibility as well as a culturally and educationally diverse environment.

Responsibilities

• E-billing coordination between the firm, the e-billing vendor and the client, including all necessary setups and submission of preliminary data such as timekeeper and matter lists.
• Accountable for a portfolio of clients and keeps all department spreadsheets and notes up to date.
• Monthly review of assigned clients in which new timekeepers are identified. Assist with obtaining client approval for these newly assigned timekeepers on a monthly basis.
• Submission of an all inclusive rate card for each of their assigned clients on an annual basis.
• Maintain the spreadsheets for new timekeepers assigned to each client and add them accordingly in the vendor sites for successful submission of invoices.
• Generate LEDES files for those clients who are not electronically submitted but require a LEDES formatted invoice.
• Help to identify reoccurring violations of client guidelines and alerting appropriate team on action steps.
• Setting up of cost exceptions.
• Title mapping.
• Reoccurring timekeeper rate reductions.
• Formatting of LEDES file.
• Fully documents all aspects of the e-billing process for each client.
• Helps to maintain a database of all e-billed clients and their requirements for submission of bills.
• Utilizes E-billing Hub software or third party e-billing vendor websites to submit e-bills and conduct necessary follow up until invoices are accepted by the client.
• Keeps invoice statuses current in the HUB; bi-weekly updates required.
• Reviews e-bills for compliance with client/vendor terms.
• Proactively makes recommendations and implements internal process improvements to maximize productivity and workflow in all aspects of the e-billing function.
• Works with Guidelines team & E-Billing HUB to ensure the proper invoice template is created according to the client/vendor specific guidelines.
• Works with Pricing team to develop and maintain rate cards for client submission.
• Engages in team meetings and occasionally presents information to the broader group.
• Coordinating with Billing & Revenue team on various functions of the E-Billing role.

Benefits

• Comprehensive health and well-being benefits.
• Personal and professional development.
• Career growth opportunities.
• Collegial and supportive culture.
• Discretionary bonus based on performance.

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees