Dynamics CRM Developer/administrator

TEKsystems • Baltimore, MD

15h • $92,000 - $150,000 • Hybrid

About The Position

Seeking a professional to support, maintain, and optimize Dynamics 365 CRM environments, including both on-premises and online deployments. The ideal candidate will have more than just a deep technical and functional understanding of Dynamics 365 CRM Sales, Customer Service and Field Service. They should also have a proven ability to liaise with power users and various stakeholders at the local business units to understand business objectives, identify areas of improvement, and explain design options. Further, they will have an ability to manage all aspects of small to medium projects on their own to implement scalable best practice solutions.

Requirements

• Microsoft dynamics development and administration
• BS in Computer Science or a related field or equivalent experience is required
• Advanced Dynamics 365 CRM and Power Platform product knowledge with at least 5 years of Dynamics 365 CRM Developer/Administration
• Previous hands-on experience as a Dynamics 365 CRM Developer/Administrator, including exposure to both on-premises and online environments with working knowledge of Sales, Service, and Field Service modules within Dynamics 365
• Proven ability to analyze, design and optimize processes utilizing the Dynamics 365 platform, increasing user adoption and driving best practice
• Strong problem-solving and communication skills to support end users, deliver training, and onboard new users
• Ability to analyze business requirements and assist in designing CRM solutions
• Experience managing projects and environments with a varied stakeholder group

Nice To Haves

• Proficiency in integrating SharePoint with Dynamics 365 (on-premises and online) is preferred
• Knowledge of DocumentsCorePack for template management
• Experience with SQL database management and SSIS integration using KingswaySoft and/or CozyRoc preferred
• Previous experience performing complex migrations from Dynamics On-Premise to Dynamics Online, as well as migrations to/from Salesforce, Access, or other database platforms
• Familiarity with Power BI and CoPilot for Sales and Service is considered a plus
• Familiarity with Power Pages solutions and management tools
• Working knowledge of, or direct experience with, Salesforce CRM is a plus

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level