Dynamics 365 Finance & Operations (F&O)

Exusia

88d

About The Position

Exusia, a cutting-edge digital transformation company, is looking for top Talent in Microsoft Dynamics 365FO to join our global delivery team's Industry Analytics practice in India. This is a full-time job to work with Exusia's clients which demands strong expertise in integrating various Dynamics 365 modules. We are seeking a D365 Finance & Operations Functional Specialist to support and enhance our mature Microsoft Dynamics 365FO environment. This role is focused on driving business process improvements and system enhancements across key business domains—Finance & Accounting, Procurement, Call Center/Customer Service, and Fulfillment/Warehouse Operations. The ideal candidate has a strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes. This is not a developer role; rather, it requires a functional ERP consultant mindset—understanding business needs, designing solutions within the system, and enabling adoption across teams.

Requirements

• 5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).
• Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.
• Strong ability to document requirements, map processes, and configure D365FO modules.
• Experience with testing, training, and end-user enablement.
• Excellent interpersonal skills; able to work across Finance, Operations, and IT stakeholders.
• Strong problem-solving and analytical capabilities; able to balance detail with strategic impact.
• Present written and verbal data analysis findings, to both the project team and business stakeholders.
• Be self-motivated and proactive in a fast-paced environment and flexible to work.
• Demonstrated experience in effectively working with multiple projects and activities in a timely, organized manner.
• Demonstrated experience in organizing and prioritizing work, meeting deadlines and working independently as well as collaboratively with others.
• Strong analytical and problem-solving skills.

Nice To Haves

• Experience with system integrations, BI tools (Power BI, SQL), or e-commerce platforms.
• Familiarity with multi-entity/global environments.
• Knowledge of change management and training best practices.
• Prior consulting or ERP project experience.

Responsibilities

• Partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.
• Ensure compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.
• Support evolving financial planning and analysis needs, including advanced reporting and integration with BI platforms.
• Collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.
• Configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.
• Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.
• Work with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows.
• Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.
• Develop processes that improve customer experience, retention, and responsiveness.
• Partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).
• Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.
• Support workforce adoption of SOPs, handheld/scanning devices, and real-time reporting.
• Document business requirements and map them to D365FO functionality—acting as the bridge between business teams and technical resources.
• Manage functional configurations, testing, and UAT for enhancements, integrations, and upgrades.
• Lead process workshops, training sessions, and end-user enablement.
• Drive continuous improvement initiatives to support business scalability and operational excellence.
• Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.

Benefits

• Competitive compensation package.
• Opportunities for growth and professional development.
• Full-time, permanent work from home option (India Remote).
• Global onsite opportunities.
• Extensive healthcare packages.
• Paid time-off program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees