Dynamics 365 Field Service Developer/Analyst

ITW • Troy, OH

115d

About The Position

We are seeking a highly motivated and experienced Microsoft 365 CE Developer with a strong focus on Dynamics 365 Field Service to join our growing team. The ideal candidate will have a proven track record of designing, developing, and implementing solutions that optimize field service operations and enhance customer satisfaction. This role requires a deep understanding of the Microsoft 365 ecosystem, particularly Dynamics 365 Field Service, Power Platform, and related technologies.

Requirements

• 6+ years of experience in software development with a strong focus on Dynamics 365 Customer Engagement (CE).
• Proven experience in designing, developing, and implementing solutions within Dynamics 365 Field Service.
• Strong skills in Power Apps and Power Automate development.
• Proficiency in .NET, C#, JavaScript, HTML, CSS, and other relevant programming languages.
• Experience with cloud computing platforms, particularly Microsoft Azure.
• Experience integrating systems using APIs (REST, SOAP).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

Nice To Haves

• Microsoft certifications related to Dynamics 365 and Power Platform.
• Experience with Agile development methodologies.

Responsibilities

• Design, develop, and deploy custom solutions within Dynamics 365 Field Service to meet specific business requirements.
• Configure and customize work orders, scheduling, dispatching, and resource management.
• Implement and support mobile solutions for field technicians.
• Develop custom workflows and business processes to streamline field service operations.
• Translate business requirements into technical specifications and develop high-quality code using Power Platform (Power Apps, Power Automate, Power BI), .NET, JavaScript, and other relevant technologies.
• Integrate Dynamics 365 Field Service with other Dynamics 365 and Microsoft 365 applications and external systems using APIs and integration tools.
• Conduct thorough testing of developed solutions, including unit testing, integration testing, and user acceptance testing (UAT).
• Deploy solutions to production environments and provide post-implementation support.
• Work closely with business stakeholders, end-users, and other IT team members to gather requirements, provide technical guidance, and ensure successful project delivery.
• Keep abreast of the latest developments and best practices in Microsoft Dynamics 365 Field Service, and related technologies.

What This Job Offers

• Industry: Machinery Manufacturing