Dynamics 365 CRM Developer

Rose Paving-posted 27 days ago

Full-time • Mid Level

Villa Park, IL

501-1,000 employees

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Rose Paving LLC leads the industry in providing complete parking lot management solutions to commercial and industrial properties nationwide. We offer a collaborative work environment where employees can contribute to impactful projects while enjoying opportunities for growth and development. With a rich 50-year history, their commitment to quality and client satisfaction makes it an exciting place to build a career.

Oversee day-to-day operations of the Dynamics 365 CRM system, ensuring stability, security, and performance.
Manage and optimize integrations with: PandaDoc, Custom-Built Invoice Approval System, Azure File Storage, Custom-Built Asset Management Tool, Maplytics, Experlogix CPQ, and Microsoft Dynamics 365 Business Central (via SmartConnect with AL Webhooks and custom BC Extensions).
Provide Tier 2/3 user support, training, and documentation for internal stakeholders.
Perform routine system monitoring, maintenance, and health checks.
Ensure CRM solutions align with business strategies and effectively support operational workflows.
Design, implement, and test backup and disaster recovery strategies.
Collaborate with internal developers, Microsoft consultants, and business teams to deliver enhancements and new features.
Maintain documentation for configurations, customizations, workflows, and integrations.
Manage internal support tickets and resolve system issues proactively.
Conduct training sessions and develop user guides to improve adoption and reduce support burden.

Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent experience.
5-7 years of hands-on experience with Microsoft Dynamics 365 CRM.
At least two full-cycle Dynamics 365 CRM implementation projects.
Strong grasp of CRM principles, system administration, and business process mapping.
Experience with REST/SOAP web services, AL Webhooks, and Microsoft Business Central integrations.
Knowledge of Azure Active Directory and entitlement management.
Experience working in an Agile/Scrum environment.
Excellent analytical, problem-solving, and interpersonal communication skills.

Proficiency in: C#, .NET, JavaScript, TypeScript.
Power BI experience, including data modeling and dashboard creation.
Experience with Azure Event Hubs or similar Pub-Sub technology.
Familiarity with tools like Scribe, SmartConnect, Editable Grids.
Experience with AL language and Dynamics 365 Business Central extensions.
Understanding of Unit testing and Test-Driven Development (TDD).
SDLC documentation and complex architecture-driven solution experience.
Mobile development and enterprise delivery experience (bonus).
Experience upgrading Dynamics CRM 365 to a major release version.

Competitive Compensation: Along with a competitive salary, we offer comprehensive benefits, including health insurance (PPO or HSA), 401(k) matching, and paid time off.
Opportunities for Advancement: We believe in promoting from within. If you're looking for long-term career opportunities, we provide clear paths for advancement based on your skills, performance, and ambitions.
Team-Oriented Culture: We believe in collaboration. You'll work alongside a team of skilled professionals who are passionate about their work and committed to delivering the highest standards to our clients.
Exciting Projects & Impactful Work: Be part of a company where your contributions make a real difference. We take on meaningful projects that challenge and inspire our team.
Professional Development: We invest in your growth with training programs, mentorship opportunities, and resources to help you build your skills and career.
A Fun & Supportive Environment: From team outings and company events to a positive day-to-day work atmosphere, we foster a workplace where people genuinely enjoy coming to work.

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