Dynamics 365 Configuration Analyst

BLDG SVC 32 B-J•New York, NY

About The Position

Under the supervision of the Manager, Dynamics 365 Development, the Dynamics 365 Configuration Analyst discovers, synthesizes, and analyzes information to elicit business needs and requirements to devise strategies and solutions using MS Dynamics 365 to implement changes with the goal of improving business outcomes.

Requirements

2–5+ years of experience working with Microsoft Dynamics 365 or similar CRM/ERP platforms.
Strong functional knowledge of Microsoft Dynamics 365, including:
Dynamics 365 out-of-the-box configuration capabilities and modules
Familiarity with the stack supporting 365 customizations (C#, Javascript, SQL)
Familiarity with Dynamics data integration processes
Familiarity with Dynamics Power Apps solutions
Familiarity with Power Automate and Dynamics workflow
Familiarity with current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Ability to read and understand technical manuals, procedural documentation, and OEMguides.
Strong understanding of Dynamics 365 configuration capabilities (entities/tables, forms, workflows, security roles, and dashboards).
Experience gathering and documenting business requirements.
Knowledge of system testing methodologies and troubleshooting techniques.
Experience with data analysis
Excellent MS office skills including Excel, Visio, PowerPoint and MS Project
Detail oriented with excellent organization, analytical thinking, communication, and problem solving skills;
Ability to plan and take initiatives to accomplish objectives in timely fashion;
Understands the Funds' business environment;
Ability to prioritize work and meet deadlines;
Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments.
Bachelor's degree in Computer Science, or a related discipline.

Nice To Haves

Microsoft Dynamics 365 certifications (e.g., Functional Consultant), preferred.

Responsibilities

Identifies opportunities to increase efficiencies in business applications by studying business functions, gathering information and evaluating requirements and configuring them in Dynamics 365;
Works with business partners to ensure that all requirements are understood, documented, and met in Dynamics 365;
Works closely with the IT development and Dynamics teams to implement resilient solutions on more complex projects;
Works with Dynamics developers and consultants where needed to implement custom code solutions;
Creates test plans, develops test cases, conducts and coordinates business acceptance and regression testing before new functionality is deployed to Production;
Assists with formal validation of enhancements or fixes;
Works closely with Business Analyst Ill - Dynamics and the Director of Infrastructure & Development to prioritize backlog of enhancement requests according to changing business needs;
Stays informed of Dynamics 365 product enhancements and roadmap to inform business decisions on relevant features and processes;
Works in coordination with IT development and Dynamics teams to deploy solutions between development environments, sandbox and production;
Stays informed of future add-ons and updates from software vendors, and researches available third-party tools as appropriate to meet business requirements;
Works with the end user support team, system administrators, and database administrator to investigate and resolve problems;
Ensures work is performed in compliance with Funds' policies including
Privacy/HIPAA and other Regulatory, legal, and safety requirements
Coordinates with the vendors and other partners to successfully deliver projects, where applicable;
Perform tasks after hours, on weekends, and as required by management/supervisory staff; and
Other duties or projects as assigned.