Dynamics 365 Business Analyst

Western Alliance Bank • Phoenix, AZ

1d • Onsite

About The Position

As a Dynamics 365 Business Analyst, you will serve as the bridge between business stakeholders and technical teams, translating business needs into well-defined requirements and scalable Dynamics 365 solutions. Your focus will be on optimizing business processes, improving data quality, and ensuring Dynamics 365 is configured to support organizational goals. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, one of the country’s top-performing banking companies with more than $80 billion in assets. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients receive a full spectrum of tailored commercial banking solutions and consumer products. The company has been recognized as a top U.S. bank in 2023 by American Banker and Bank Director, operating full-service banking and financial brands with offices in key markets nationwide.

Requirements

• 1+ years of related experience in Data Analytics & Data Management or similar field.
• Bachelor's degree in related field required.
• Entry level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Entry level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Entry level to intermediate experience with data analysis tools (e.g., SQL, Visio) and experience with process flow documentation, design and implementation.
• Entry level to intermediate experience presenting findings from large datasets in a clear, actionable way.
• Experience with Agile/Scrum methodologies
• Intermediate speaking and writing communication skills.

Nice To Haves

• Experience with Microsoft Dynamics CRM preferred.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document functional requirements.
• Translate business requirements into Dynamics 365 configurations, feature, and acceptance criteria.
• Analyze and map current-state and future-state business processes.
• Configure and support Dynamics 365
• Collaborate with developers, solution architects, and system administrators to deliver solutions.
• Support testing efforts, including UAT planning, execution, and defect resolution.
• Create functional documentation, process flows, and training materials.
• Assist with data analysis, reporting, and dashboard requirements.
• Provide ongoing system support, enhancements, and optimization recommendations.
• Ensure solutions align with platform best practices, security, and data governance standards.

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program
• opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level