Dynamic Scheduler - ENT - Maywood

Trinity Health•Maywood, IL

2d•$21 - $26

About The Position

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola! We offer · Medical/Dental/Vision Benefits on your FIRST DAY!!! · competitive wages · great work atmosphere Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." We are seeking a Dynamic Scheduler to schedule patient appointments in conjunction with orders, urgency of care and patient convenience, involving multiple sites when appropriate. In this role, the Dynamic Scheduler plays a crucial part in optimizing physician schedules, ensuring insurance verification, and managing appointment scheduling efficiently. Strong computer skills, particularly in healthcare software systems, are essential, and the ability to handle a high volume of phone calls is important. Previous experience as a Service Rep is advantageous. Loyola Medicine Core Values Reverence We honor the sacredness and dignity of every person. Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable. Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for a Justice We foster right relationships to promote the common good, including sustainability of Earth. Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. Integrity We are faithful to who we say we are. Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position. COMPENSATION Pay Range: $21.12 - $25.53 per hour Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Trinity Health Benefits Summary Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

Required: An Associate's Degree or equivalent training acquired through work experience or education.
Minimum of 3 years of previous job-related experience.

Nice To Haves

Preferred: A Bachelor's Degree or equivalent training acquired through work experience or education.
Previous experience as a Service Rep is highly preferred.

Responsibilities

Scheduling: Monitor physicians' schedules daily to optimize physician scheduling.
Schedule patient appointments considering orders, urgency of care, and patient convenience.
Coordinate appointments across multiple sites when necessary.
Insurance Verification: Utilize insurance verification procedures to ensure maximum reimbursement and correct payment for services.
Computer Applications: Proficiency in clinical, registration, and scheduling software systems.
Be open to learning and adapting to new systems as required.
Telephone Utilization: Efficiently and effectively manage a high volume of telephone calls related to the service area.
Answer calls using telephone customer service skills, aiming to maintain a 95% customer satisfaction rate for telephone interactions.