DV Case Manager

Crisis Center for South Suburbia•Tinley Park, IL

8h•$45,500 - $48,000

About The Position

The DV Case Manager is responsible for providing individualized support to clients, both one-on-one and in group settings, to help them achieve self-sufficiency and heal from the effects of domestic violence. The position involves coordinating and overseeing the case management needs of shelter and Lifeline clients, ensuring housing stability, and promoting long-term self-sufficiency. Key responsibilities include assessing clients’ immediate needs, coordinating services, making referrals, monitoring progress, and advocating for clients to access necessary resources. The role also requires fostering a cooperative living environment, utilizing trauma-informed practices and conflict resolution strategies. Additionally, the position involves assisting clients with goal setting, crisis intervention, and facilitating access to services to ensure their success in both the shelter and Lifeline programs.

Requirements

3-5 years of experience working with youth, domestic violence survivors, or community education programs.
Strong organizational, project management, and workflow skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint).

Nice To Haves

Experience in outreach, program coordination, or public speaking is preferred.

Responsibilities

Ensure a safe and healthy environment that foster independence, self-determination, and mental wellbeing.
Implement effective conflict resolution strategies among clients to ensure a cooperative and harmonious communal living environment for all clients.
Provide case management services to clients during their stay in shelter and Lifeline program
Develop and implement individualized services plans to promote self-sufficiency and safety.
Assist clients with enrolling in mainstream benefits, obtaining ID documents, securing childcare and accessing other necessary resources.
Assist clients with obtaining employment and other personal goals as needed.
Provide crisis intervention counseling and domestic violence education to clients
Assist clients with applying for financial assistance through our Emergency Services funds or the Gifts for Hope program.
Serve as a liaison with local social service agencies including Adult Protective Services (APS), the Department of Children and Family Services (DCFS), local schools, and other community resources.
Conduct comprehensive assessment to identify the needs and strengths of seniors and or individuals with disabilities affected by domestic violence. Provide accurate information on the Lifeline program and guidelines.
Facilitate the transition of clients to our offsite Lifeline apartments, ensuring a smooth and supportive relocation process.
Provide conflict and communication strategies to clients as it relates to domestic violence.
Participate in speaking engagements (including 40 Hour training) and other community education forums as needed.
Perform other duties as assigned.
Successfully complete 40 hours of ICADV domestic violence training; remain current in the Education