Duty Manager

G2 Secure Staff • Kansas City, MO

4d

About The Position

Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies. Responsible for the scheduling of all airport employees insuring adequate coverage. Maintain good employee relations. Handle employee problems in an efficient and effective manner. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achievement of company objectives. Perform other duties as requested.

Requirements

• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• 2 years of progressive management experience in a Customer Service environment preferred.
• 2 years' experience & proven success in managing
• Experience hiring, coaching counseling, staff planning, achieving budget goals
• Must be available weekends/holidays
• Operations, Airline or Hospitality experience required.
• Working knowledge of financial reports and budgets
• Excellent communication skills
• Strong computer skills; Word, Excel, data entry skills
• Flexibility, multitasking and experience working in a changing environment

Responsibilities

• Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
• Responsible for the scheduling of all airport employees insuring adequate coverage.
• Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees