Durable Medical Equipment Fitter

HealthPartners • Saint Louis Park, MN

6h

About The Position

Park Nicollet is looking to hire a Durable Medical Equipment Fitter to join our
Health Care Products team! Come join us as a Partner for Good and help us make
an impact on the care and experience that our patients and their families
receive every day.

Position Summary:

Placing/fitting recommended durable medical soft goods by Physician on patients.
Responsible for product knowledge and complex billing rules surrounding a
variety of medical equipment and supplies. Responsible for maintaining
inventory. Maintaining/cleaning department equipment. Identifies patient needs
by asking clarifying questions to effectively promote our products and service.

At HealthPartners we believe in the power of good – good deeds and good people
working together. As part of our team, you’ll find an inclusive environment that
encourages new ways of thinking, celebrates differences, and recognizes hard
work.

We’re a nonprofit, integrated health care organization, providing health
insurance in six states and high-quality care at more than 90 locations,
including hospitals and clinics in Minnesota and Wisconsin. We bring together
research and education through HealthPartners Institute, training medical
professionals across the region and conducting innovative research that improve
lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working
together to increase diversity and inclusion in our workplace, advance health
equity in care and coverage, and partner with the community as advocates for
change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse
talents, valuing your dedication, and supporting your work-life balance. We
offer a comprehensive range of benefits to support every aspect of your life,
including health, time off, retirement planning, and continuous learning
opportunities. Our goal is to help you thrive physically, mentally, emotionally,
and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients,
members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant because of race, color, sex, age, national origin,
religion, sexual orientation, gender identify, status as a veteran and basis of
disability or any other federal, state or local protected class.

Requirements

• Required to become Certified Fitter after 1000 hours DME experience.
• Required to take the BOC certification, become COF certified and Licensed in the State of Minnesota within 8 months of employment.
• One or more years of sales or customer service experience in a DME or business environment with high service standards required.
• Ability to solve complex problems and work independently after completion of COF.
• Skilled in customer service, sales, communication, and telephone etiquette.
• Demonstrates knowledge of growth and development principles necessary to provide appropriate service and ensure safety of patients.

Nice To Haves

• Sales and customer service training a plus.
• Basic PC knowledge including Windows and Microsoft Outlook preferred.
• Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred.
• Knowledge of home medical supplies and equipment, product lines and insurance guidelines for reimbursement is desirable.

Responsibilities

• Placing/fitting recommended durable medical soft goods by Physician on patients.
• Responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies.
• Responsible for maintaining inventory.
• Maintaining/cleaning department equipment.
• Identifies patient needs by asking clarifying questions to effectively promote our products and service.

Benefits

• Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed