Dunkin Donuts Team Member

Las Vegas Petroleum • Columbia, SC

185d

About The Position

As a team member at Dunkin' Donuts, you will play a crucial role in providing excellent customer service and ensuring the quality of our food and beverages. Your responsibilities will include greeting customers, taking orders, preparing food and drinks, maintaining cleanliness, handling cash, and ensuring compliance with health and safety standards. You will work closely with your team to create a positive and efficient environment for both customers and staff.

Requirements

• A positive attitude, enthusiasm, and a willingness to learn.

Responsibilities

• Greet customers with a friendly and positive attitude.
• Take customer orders accurately and efficiently, both in-store and at the drive-thru.
• Address customer inquiries, concerns, and complaints with a helpful and professional approach.
• Serve food and beverages in a timely manner, ensuring they meet Dunkin' Donuts quality standards.
• Prepare food items (such as donuts, sandwiches, and baked goods) and beverages (like coffee, iced drinks, and smoothies) according to Dunkin's recipes and standards.
• Operate kitchen equipment (such as fryers, ovens, and coffee machines) safely and efficiently.
• Ensure all food and drinks are presented attractively and are served to customers at the correct temperature.
• Clean and sanitize workstations, food prep areas, and customer dining areas.
• Ensure that the kitchen and dining areas meet health and safety standards.
• Take out the trash and maintain cleanliness throughout the restaurant.
• Regularly restock supplies, including cups, lids, condiments, and napkins.
• Operate the cash register, handling payments, and providing change accurately.
• Process credit card and mobile app transactions quickly and securely.
• Ensure the register is balanced and handle cash according to company policies.
• Work closely with other team members to ensure smooth and efficient restaurant operations.
• Communicate clearly with coworkers and management to ensure accurate order fulfillment and customer satisfaction.
• Assist in training new team members and share best practices for food preparation, customer service, and safety.
• Follow health and safety standards, including proper food handling and sanitation practices.
• Maintain personal hygiene and adhere to Dunkin' Donuts' uniform standards.
• Report any safety hazards or maintenance issues to the manager immediately.
• Assist with opening and closing tasks, including preparing the store for the day and securing the store at night.
• Perform any other duties assigned by the Shift Lead, Assistant Manager, or Restaurant Manager.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off

What This Job Offers

• Career Level: Entry Level