DUE DILIGENCE ASSOCIATE NJ

Seminole Hard Rock Hotel & Casino • Atlantic City, NJ

354d

About The Position

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

Requirements

• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements.
• Ability to adapt to changing priorities and thrive in a fast-paced work environment.
• Strong computer literacy and numeracy skills, keen attention to detail, and ability to multitask.
• Previous experience in a customer verification, KYC, or affordability/due diligence related role (not essential).
• Computer skills: Microsoft Office Software including Outlook, Word, and Excel.

Nice To Haves

• As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Responsibilities

• Reviewing and approving Customer Identification Documentation in accordance with company policy.
• Reviewing KYC information for accuracy and in line with customer identification information.
• Performing OFAC review and documenting the support for clearing possible OFAC and watchlist matches on screening systems.
• Performing VIP suitability review and documenting the support for clearing a player for our VIP program.
• Conducting PEP/REP screenings and classifying players as high risk or not based off findings.
• Reviewing potential W2G transactions for dissemination of tax documents and filling out the W2G documentation.
• Performing Enhanced Due diligence and reviewing affordability documentation including source of income and source of wealth documentation when applicable.
• Answering incoming calls promptly and warmly, greeting customers with a friendly and professional demeanor while gathering necessary CIP information to complete onboarding verification.
• Upholding and promoting a positive brand image through every customer interaction by maintaining professionalism, friendliness, and problem-solving skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees