Ductless Technical Specialist
About The Position
Join the industry leader! BOLAND provides clients with sustainable and energy efficient solutions for commercial, institutional and industrial buildings in the Washington, DC / Baltimore metropolitan area. We allow building occupants and owners to do what they do best -- focus on business, not buildings. Did you know we have been named "Best Place to Work" by 'Washington Business Journal' 18 times? Ductless Technical Specialist: Work closely with our contractor clients and internal service fulfillment team to ensure proper installation and startup. Provide post-sales support in the application of Trane VRF and Ductless products.
Requirements
- High school diploma. College degree or HVAC vocational school completion is a plus.
- Minimum 5 years of experience in troubleshooting and service of HVAC equipment (preferably commercial).
- Valid driver's license and excellent driving record required.
- Must be knowledgeable with MS Office (Word, Excel, Teams), Outlook.
- Able to learn product-specific programming language and Trane service tools.
- Problem solver with attention to detail, works well independently and with a team, organized, strong multi-tasker, strong client skills.
Nice To Haves
- Experience with Mitsubishi VRF is a plus.
Responsibilities
- Responsible for VRF/Ductless product installation success
- Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support.
- Maintain client satisfaction by investigating concerns, advising corrective action, and communicating with clients, and co-workers.
- Responsible for field training of clients in the install and troubleshooting of VRF and Ductless products.
- Facilitate proper installation of VRF and Ductless products.
- Able to assess jobsite readiness for the startup and commissioning of VRF and ductless products.
- Build consultative relationships and trust with owners and contracting clients.
- Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support.
- Teach classes to clients on Installation, Start Up and Troubleshooting of Ductless Systems
- Become proficient in the use of manufacturer's design and service software.
- Update and maintain project design files throughout installation, including extended warranty submission,
- Submit to manufacturer for product license codes.
- Other duties as assigned.
Benefits
- Excellent pay and benefits
- Great and supportive work environment
- Professional training and growth
- Generous educational assistance program
- Recognition and outstanding co-workers!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
