Dual Technician: Carpet Care & Restoration Assistant

Dreyers DKI•Ocala, FL

About The Position

Dreyer’s Carpet Care and Dreyer’s DKI are looking for a versatile, hard-working individual to join our North Central Florida team. This unique role serves as a Carpet Cleaning Technician and an Assistant Mitigation Technician. You will be an asset to our high-quality Carpet Cleaning Division while also acting as a "Restorer of Peace" for customers facing water, mold, or fire crises. Since 1979, our family-owned business has prioritized people first. We want our team to feel heard, valued, and respected while providing elite service to our community. Benefits for You Health & Wellness: Health, Dental, Vision, Supplemental, Disability, and Life Insurance. Future Planning: 401k with company matching. Work-Life Balance: Very competitive PTO, Paid Holidays, and Bereavement Leave. Support: A management team that leads with integrity and treats you as a person, not just an employee. Perks: Workers Comp insurance and access to company vehicles/gas cards for specific project roles. The Ideal Candidate We are looking for a professional who thrives in a variety of environments—from high-end residential carpet cleanings to fast-paced emergency restoration sites. Core Values: You embody Humility, Unity, Growth, and Ownership. Communication: You speak and write clearly, showing respect to customers even in "excited" or high-stress situations. Physicality: You are comfortable lifting 50+ lbs regularly and performing demolition work. Reliability: You are available for a flexible schedule, including a rotating on-call schedule for emergency "Peace in Crisis" responses. Professionalism: You maintain a cleanly groomed appearance and a positive attitude. About Dreyer’s We believe we exist to bring high-quality service and professionalism to our incredibly valuable customers. Whether we are cleaning a rug or remediating a flooded home, we strive to be the solution to our customers' problems. Join a second-generation family business where your work truly makes a difference. Ready to join the team? Apply today to start your career with Dreyer’s Carpet Care. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requirements

Must have a valid Driver’s License and a clean driving record.
Must be able to pass a background check.
Ability to use smartphone-based software for job tracking.
Must be fluent in speaking, reading, and writing English.

Nice To Haves

IICRC certifications are a plus; if not certified, we will provide the training to get you there!

Responsibilities

Perform professional Carpet, Upholstery, Deodorizing, and Encapsulation cleaning.
Complete work orders, invoicing, and job notes with high accuracy.
Perform basic maintenance on equipment and vehicles.
Respond to emergency water, mold, and fire damage calls.
Perform demolition (removing drywall, carpet pad, and insulation) and debris removal.
Set up and monitor specialized mitigation equipment (air movers, dehumidifiers).
Assist with content "pack-outs" (moving customer belongings safely).

Benefits

Health, Dental, Vision, Supplemental, Disability, and Life Insurance.
401k with company matching.
Very competitive PTO, Paid Holidays, and Bereavement Leave.
A management team that leads with integrity and treats you as a person, not just an employee.
Workers Comp insurance and access to company vehicles/gas cards for specific project roles.

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