Dual Rate Table Games Supervisor

Caesars Entertainment • Shelbyville, IN

106d

About The Position

Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area in compliance with Indiana Gaming Commission rules. Promotes and maintains the utmost integrity and high quality customer service to all patrons and employees.

Requirements

• High school diploma or equivalent.
• Proof of experience as a dealer with a licensed casino or completion of an approved training course in card and dice games.
• Well-developed interpersonal skills.
• Must possess excellent math skills and have the ability to multi-task.
• Must enjoy entertaining and communicating with the public.

Responsibilities

• Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games.
• As Supervisor, verifies the operation and conduct of designated game areas.
• Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
• Reports significant cash and cheque transactions.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Tracks essential play and relays all pertinent information to immediate Supervisor.
• Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
• Handles guests concerns quickly and efficiently within scope of authority.
• Verbally informs Supervisor, as well as Surveillance of unnatural or irregular play and disputes on game.
• Knows and abides by IGC Regulations and company policies and procedures.
• Responsible for game protection and game control.
• Responsible for placing lids on racks.
• Verifies opening and closing table inventory slips.
• Calls out for 'no more bets'.
• Exchanges cash or coupons for chips.
• Collects rake, collects commission based on game dealt.
• Pays winning bets, collects losing bets.
• Other job duties as assigned.

Benefits

• Competitive wages
• Comprehensive medical, optical and dental health benefits package
• 401k match
• Tuition reimbursement
• Team member dining room
• A dynamic work environment

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED