Dual Rate Table Games Supervisor

Caesars EntertainmentShelbyville, TN
1dOnsite

About The Position

Full Time - Shift Varies Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area. Promotes and maintains the utmost integrity.

Requirements

  • High school diploma or equivalent.
  • Prior live casino dealing experience or completion of an approved training course in card and dice games.
  • Well-developed interpersonal skills.
  • Must possess excellent math skills and have the ability to multi-task.
  • Must enjoy entertaining and communicating with the public.
  • Must be able to deal, stand and/or sit for two (2) hour intervals.
  • Responds to visual and aural cues.
  • Must have the manual dexterity to manipulate cards, dice and spinning wheels.
  • Must be able to reach, bend, twist, turn, grab, grip, sort and stack.
  • Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights.
  • Must be able to work a varied schedule including nights, weekends and holidays.
  • Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.
  • Access to gaming floor required

Responsibilities

  • Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies.
  • Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games.
  • As Supervisor, verifies the operation and conduct of designated game areas.
  • As Dealer, will follow all applicable policies and procedures.
  • Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer.
  • Reports significant cash and cheque transactions.
  • Verifies issuance of credit after all necessary signatures are confirmed.
  • Tracks essential play and relays all pertinent information to immediate Supervisor.
  • Acts as role model and motivates subordinates to provide superior level of customer service to the guests.
  • Handles guests concerns quickly and efficiently within scope of authority.
  • Verbally informs Manager, as well as Surveillance of unnatural or irregular play and disputes on game.
  • Responsible for game protection and game control.
  • Responsible for placing lids on racks.
  • Verifies opening and closing table inventory slips.
  • Collects commission based on game dealt.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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